Controls and Operations Analysts is responsible for assisting the COG Managers to achieve department goals and for completing the deliverables accurately and on time. Analyst will work closely with FCCA Investigations, perform Quality Checks, assist with information sharing, and transactional searches as well as help to maintain cases in Enterprise case management system (ECM).
- Awareness and understanding of the Group’s business strategy and model appropriate to the role. The overall focus of Controls and Operations is to provide operational / back-end support to the IMI and larger Controls function, with emphasis on the generation and manipulation of key and urgent MIS deliverables tied to BAU SAR filings
- Awareness and understanding of the wider business, economic and market environment in which the Group operates. An understanding of the manner in which the MI being generated will be leveraged is necessary to ensure that deliverables are being executed in a manner that is fit for purpose. While technical ability is required, this role also requires the ability to comprehend and communicate complex data and metrics to key stakeholders across the Bank.
- Responsible for data entry and gathering, as well as preparation of various reports and presentations.
- Responsible for conducting research and complex transactional analyses.
- Responsible for conducting Suspicious Activity Reports (SAR) Quality Control (QC) and timely filing with FinCEN.
- Help to ensure proper case management in ECM, assist with case closures and proper documentation retention.
- Assist with information sharing between various stake holders including external entities and regulatory bodies.
- Understand and properly escalate Cyber Related Risk, draft, and file Cyber SARs.
- Assist with various requests to gather data for internal stake holders as well as external.
- Ensure that the Controls Operations Group is in compliance with the Operational Risk Framework for U.S. FCC Controls, raising items of concern to the Head of Controls Operations and logging risk items in relevant Bank systems (e.g. M7) as deemed appropriate.]
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Quality & Risk team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Establish relationships with stakeholders within the Controls Operations Group as well as relevant stakeholders within the FCC Investigations, Intelligence, Surveillance and Governance Units.
- Embed Here for good and Group’s brand and values in team.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate
- Bachelor’s degree in business, Finance, Economics, Economic Crime Investigation or related field of study, from an accredited institution, or equivalent qualification.
- Advanced degree will be viewed positively.
- 1-2 years of experience in a large multinational financial institution, consulting firm or law firm, or 1-2 years of operations experience in correspondent banking.
- 1-3 years Operations Risk experience or 1-3 years Investigations Support experience.
- CAMS certification preferred.
- Demonstrates an understanding of the key products or services provided by the business / function, and the processes and controls that underpin them.
- Demonstrates an understanding of compliance regulations, knowledge of global procedures and policies, including a core understanding in AML, Sanctions, CDD or Anti Bribery.
- Demonstrates an understanding of the SAR process, as evidenced by 1-2 years of experience generating SAR MI and/or performing SAR QC functions.
- Proven capability to conduct open-source research and leverage Bank internal data sources to assist in building composite analytical products. Proficiency in Micro Strategy and advanced knowledge of Excel.
- Has the ability to interpret complex information and determine the research and analysis required to extract facts that can be objectively supported. As indicated above, an understanding of the manner in which the MI being generated will be leveraged is necessary to ensure that deliverables are being executed in a manner that is fit for purpose.
- Clear, concise communication style (written and verbal); demonstrates engaged listening skills; able to maintain composure in a stressed situation.
- Self-motivated - Strong work orientation, works independently, takes accountability for decisions, actions and outcomes
- Ability to work independently, use professional judgement, and to work directly and urgently with key stakeholders on complex technical and substantive matters.
- Collaborative - Actively collaborate within and across teams
- Personal Agility - Agile and receptive to change. Positive and solutions oriented
Role Specific Technical Competencies
- Compliance Policies and Standards
- Compliance Advisory
- Compliance Review and FCC Assurance
- Surveillance (including Screening and Monitoring)
- Compliance Risk Assessment
- Regulatory Liaison
- Manage Change
- Manage Projects
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Expected annual base pay range for the role is $69, 875 – $113, 547 .The final offer will be determined on an individualised basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations. Learn more about what we offer (https://www.sc.com/us/careers).