Client Advocate - Brooklyn Family Court Brooklyn, NY
Job description
Summary:
The Safe Horizon Brooklyn Family Court Program provides a safe reception center and various services to assist survivors and victims of crime involved in the family court system. The program provides crisis intervention, case services, advocacy, information and referrals and practical assistance to survivors and victims of crime with an overall goal of promoting survivor safety and reducing the impact of victimization.
Essential Job Functions:
- Managing the Reception Center including greeting and signing in clients and visitors
- Providing clients with the proper resources and information based on the intake assessment;
- Communicating with the court parts and coordinating the client’s court appointments;
- Answering telephones and responding to service inquiries and providing information and referrals;
- Assisting crime victims in completing New York State Office of Victim Services compensation applications;
- Coordinating with outside agencies to facilitate services;
- Arranging for transportation and financial assistance;
- Compiling records; maintaining and preparing statistics on a monthly basis; and
- Performing other related tasks as assigned.
Supervisory Reports: N/A
Interacts with:
Family Court personnel, including court clerks and court officers;- Civil legal attorneys;
- Social Service providers;
Knowledge and Skills:
Required:
Good communication skills, written and verbal- Computer knowledge
- Organizational skills
Education:
Required:
High School diploma or equivalent experience
Desirable:
Associates Degree
Experience:
Desirable:
Experience working with domestic violence victims- Experience in a social service setting
- Spanish speaking strongly desired
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment
Technology Statement:
Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply
Please follow this link to view complete EEO Law and complaint filing information:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf
Hiring Pay Range: 36,250.00 - 40,782.00 Annual
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
