Front Desk Representative (Office Associate III)
State of Nebraska

Front Desk Representative (Office Associate III) Lincoln, NE

Full Time Lincoln, NE 17.38 - 18.88 USD HOURLY Today
Job description


Do enjoy interacting with a variety of people and providing customer service? Are you looking for a role that has a big impact? Look no further! The Nebraska Department of Education is searching for a Front Desk Representative – this is an important central role for NDE operations, supporting the Office of the Commissioner and the entire agency, and impacting students and educators statewide.

Join a supportive team that encourages professional development and growth. This group is made up of experienced staff able to provide a great onboarding and training experience as well! If you are dependable, have a high attention to detail, and great customer service skills, this could be a great fit!

Pay Rate:

The Nebraska Department of Education will be implementing a new pay structure effective July 3, 2023.

$17.387/hour ($18.883/hour beginning July 3)

Teammates Enjoy:
In addition to being part of meaningful work and making a difference through public service, our Total Compensation package includes an approximate $21,800 in additional Benefits value! This includes:
  • Stable employment and hours with regular salary increases
  • Thirteen paid holidays per year
  • Competitive benefits, paid time off, and retirement
    • 79% employer-paid health insurance with four plans and coverage levels to choose from
    • Dental, vision, long and short-term disability, flex spending and health savings accounts, employee assistance program, employee discount program, and more!
    • Generous vacation and sick leave earnings each year (starting at 12 days each!), plus a variety of other leave types
    • 156% state-matched retirement (yes, that’s $1.56 for every dollar!) with a guaranteed 5% return
    • $20,000 term life insurance at no cost to you, with additional supplemental life insurance options
    • Wide variety of professional development opportunities
    • NEW Dependent Tuition Reimbursement Program with six Nebraska community colleges!
EEO: NDE is committed to advancing equity, inclusiveness, and diversity in all that we do. As an Equal Opportunity/Affirmative Action Employer, we encourage applications from ALL qualified candidates and assure they will receive consideration for this position regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, or gender identity.

Examples of Work

  • Serves as the front desk representative for the Agency, receives visitors, ensures visitors comply with Agency security procedures (e.g., sign-in log, visitor passes, etc.).
  • Utilizes a multi-line phone system to receive and route incoming telephone calls to the appropriate contact.
  • Responds to routine inquiries from internal and external sources and provides accurate information or seeks additional information from other sources as necessary.
  • Designs and develops correspondence, reports, presentations, brochures, and a variety of related documents; proofreads and edits materials; prepares forms and other materials.
  • Arranges logistics for meetings and events including time, location, meals, registration, and agenda; makes travel plans and arrangements; coordinates preparation, ordering, and delivery of related materials.
  • Performs administrative duties and accounting work including preparing, maintaining, and processing financial records and documents, accounts receivable and payable, and reports in the State of Nebraska accounting system.
  • Develops and maintains databases, spreadsheets, and other electronic documents.
  • Creates and maintains webpages for the Office of Commissioner and State Board of Education.
  • Collaborates with other Office Associates to carry out clerical functions and processes in support of the department.
  • Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.

Qualifications / Requirements

Minimum Qualifications:
High school diploma or equivalent and two years of experience related to the essential functions of the position. Any equivalent education and/or work experience may be substituted in order to meet the minimum qualifications of the position.

Preferred Qualifications:
Postsecondary degree (or credential) in office management, administrative assistant, or related fields, and two or more years in a professional office setting, including supporting senior-level administration. Proficiency in the use of a variety of software programs including Microsoft Office and Adobe.

  • The supplemental “Questions” section of the application assists us in learning about specific, comparable experiences from each candidate. We can then use evidence-based equitable practices to determine candidates to move forward. In addition to the required Work Experience and Education sections, answering the supplemental Questions completely with requested details is highly encouraged. Each written response area has ample space to provide a complete response; due to screen size, we do not recommend filling out this application on small mobile devices.

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit:

Front Desk Representative (Office Associate III)
State of Nebraska
Lincoln, NE
Pete Ricketts
Unknown / Non-Applicable
10000+ Employees
State & Regional Agencies
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