Front Office Coordinator
Portland State University

Front Office Coordinator Portland, OR

Full Time Portland, OR 16.19 - 18.12 USD HOURLY Today
Job description

Position Details

Proposed Start Date

Classification Title
Office Specialist 2

Working Title
Front Office Coordinator

331820 - IAS Disability Resource Center

Position Number

OP - SEIU/OPEU Local 503

Position FTE

End date, if applicable

Position Summary

Brief Description of PSU/School/Dept
Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

For information about the Disability Resource Center (DRC), please visit

Position Summary
The Front Office Coordinator facilitates the process of students registering with the Disability Resource Center (DRC), providing information and assistance to students, faculty, staff, and the general public regarding DRC procedures and programs. Along with student staff they supervise, the Front Office Coordinator serves as the first point of contact for people who reach out to the DRC and they are critical in communicating timely and accurate information to our students and stakeholders. The Front Office Coordinator will be one of the primary managers of the DRC confidential database.

The Front Office Coordinator will also manage communication to our students by drafting and sending out the weekly electronic newsletter and maintaining a consistent, inclusive, and accessible social media presence.

The Front Office Coordinator facilitates many of the finer details involved in ensuring our office functions effectively, providing general office support to DRC staff as needed.

Minimum Qualifications from Classification
  • Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR

  • An Associate’s degree in Office Occupations or Office Technology; OR

  • Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience.

College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Additional Minimum Qualifications for this Position
  • Two years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. Administrative support includes those duties beyond clerical/secretarial such as: interpretation of laws, rules, and regulations; administrative data collection and analysis, and evaluation of projects, processes, and operations; OR
  • An equivalent combination of training and experience.
  • One year of postsecondary education may be substituted for up to one year of the experience.
  • Willingness to engage with ongoing anti-ableism and anti-racism work at the DRC.

Preferred Qualifications
  • Experience working with people who have disabilities, crisis management, and familiarity with Accessible Information Management (AIM) database or other database systems, and experience with purchasing/managing a budget.

Key Cultural Competencies
  • Creates an environment that acknowledges, encourages and celebrates differences.
  • Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
  • Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
  • Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours
Monday - Friday, 40 hours per week, schedule to be determined

Total Compensation Range & Benefits Statement
The starting salary rate for this position will be between $16.19 and $18.12 per hour. The starting salary may be negotiable above this range, however it will be dependent upon the knowledge, experience, skills and abilities of the chosen candidate, the budget of the hiring department, and approval from HR.

PSU’s excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon Public Universities

Application Instructions

Additional Information

Additional Application Instructions (deadlines, etc.)
Please list the names, telephone numbers and email addresses for three professional references.

Background Check Required

If you have questions
Please email [email protected]

Front Office Coordinator
Portland State University
Portland, OR
Stephen Percy
$100 to $500 million (USD)
1001 to 5000 Employees
College / University
Colleges & Universities
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