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Day - 08 Hour (United States of America) This is a Stanford Health Care job.
A Brief Overview
Under the direct supervision of the Pre-Analytical Supervisor or the Section Supervisor is responsible for accessioning, receiving and specimen processing, answering phones, faxing results upon request and report distribution. Assists in the training of new employees and/or students as needed. Completes assignments with accuracy and in a timely manner without compromising the quality of the patient sample. Exercises good judgment in recognizing and correcting irregularities and/or unusual requests. Performs other miscellaneous duties or special projects as assigned. Complies with all aspects of the job according to written procedure.
Stanford Health Care
What you will do
- Accessions patient information accurately into Laboratory computer system. Checks all requests for proper and accurate patient information. Consults with Supervisor, Lead or Technologist when unclear or unusual requests received. Notifies physicians, nursing units, clinics etc. when sample received is either inappropriate for testing or otherwise compromised.
- After processing of samples is complete distributes accordingly, ensuring that samples are routed to appropriate areas in the laboratory. Distributes STAT requests in a timely as well as appropriate manner.
- Answers telephones, responds to inquiries regarding status of testing, giving out results, transferring calls as necessary, answering all inquires in a polite and efficient manner. Accurately taking results from Reference labs.
- Assists with media preparation, reagent preparations, and glassware preparation when requested. Communicates with physicians, nurses, visitors and other laboratory/ hospital staff in a cooperative and courteous manner. Responds to their needs appropriately with minimal waiting time.
- Follows all departmental policies regarding attendance, punctuality and health and safety.
- Independently resolves problems encountered in routine work. Recognizes problems or requests which require Supervisor and/or Technologist assistance when appropriate.
- Keeps all work areas clean and disposes of all waste appropriately.
- Keeps current with all laboratory procedures, techniques and changes in all areas of the laboratory through which he or she rotates.
- Keeps work areas well stocked with necessary supplies and notifies appropriate personnel when inventory levels are low.
- Maintains all logs, records and data etc. in a legible and precise manner.
- Prints reports and faxes; sends via US mail or interdepartmental mail as requested.
- Provides backup coverage as necessary to monitor fax machine for incoming patient report handling, scan reports for both CERNER and EPIC reports according to written procedure and faxing results upon request
- Provides orientation and training to Lab Assistants. Orients new employees to general procedures in the lab; trains them in the performance of nontechnical duties.
- Receives samples via the pneumatic system, couriers, patients, or other hospital personnel. Deals with patient's samples in an appropriate and efficient manner, distributing to the appropriate area of the laboratory or routing to other hospital departments as necessary according to procedure.
- Reports promptly to Supervisor or Lead any abnormal circumstances with equipment, machinery or other problems that may exist.
- Understands patient care and laboratory priorities and independently assists others to ensure efficient workflow.
- High School Diploma or GED equivalent
- None required
Required Knowledge, Skills and Abilities
- Ability to establish good working relationships with a variety of professional, technical and nontechnical staff
- Ability to organize, prioritize, multi-task, and adapt to changing priorities
- Ability to speak, read, write, and understand English effectively at a level appropriate for the job
- Knowledge of aseptic technique and other lab techniques (micro/viro)
- Knowledge of basic laboratory testing procedures, laboratory precautions, and use and care of common laboratory equipment
- Knowledge of instruments, methods and materials used in a hospital laboratory
- Knowledge of medical terminology
- Knowledge of various nontechnical needs of a laboratory, usually acquired from a combination of previous work experience and/or schooling
- Skills: Data entry
Licenses and Certifications
These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:
- Know Me: Anticipate my needs and status to deliver effective care
- Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me: Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.Base Pay Scale: Generally starting at $32.34 - $36.27 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.